Hello
To say I’m a little disappointed with Dapol’s response to a local model shop to me.
i went there today in the expectation of taking at least one of the new models of the class 68 today but after waiting patiently at the store for most of the day and the owner phoning the customer help line at Dapol twice and be told that they would call him back and never actually getting a call back before I left at 4.30 this afternoon.
To me it feels like there is a North/South divide and it amazes me how Hattons and Rails of Sheffield have had loads to sell for days but being dedicated to my local model shop I’ve held off buying from them as if there are problems like have been reported with some of the models I’d have the chew on with returning whereas with my local shop being 25 mins drive I don’t mind as they have been always good to me. To me it’s astounding that 1 he (the shop seller) didn’t get a call back and 2 that nowhere in the North East has received any models of the new class 68.
This has upset not only me but other N gauge modellers that I am friends with as it feels like we are not getting a chance than to go with the “box shifters” to get the models we desire.
i would like hear your thoughts on this please.
To say I’m a little disappointed with Dapol’s response to a local model shop to me.
i went there today in the expectation of taking at least one of the new models of the class 68 today but after waiting patiently at the store for most of the day and the owner phoning the customer help line at Dapol twice and be told that they would call him back and never actually getting a call back before I left at 4.30 this afternoon.
To me it feels like there is a North/South divide and it amazes me how Hattons and Rails of Sheffield have had loads to sell for days but being dedicated to my local model shop I’ve held off buying from them as if there are problems like have been reported with some of the models I’d have the chew on with returning whereas with my local shop being 25 mins drive I don’t mind as they have been always good to me. To me it’s astounding that 1 he (the shop seller) didn’t get a call back and 2 that nowhere in the North East has received any models of the new class 68.
This has upset not only me but other N gauge modellers that I am friends with as it feels like we are not getting a chance than to go with the “box shifters” to get the models we desire.
i would like hear your thoughts on this please.
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