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Quality Assurance (QA) or Lack Thereof

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  • Product Q&A: Quality Assurance (QA) or Lack Thereof

    Dear Dapol,

    Dapol 2D-007-011D Class 66/0 66002 in EWS livery with DB branding and six megafret container wagons, was my Christmas gift from the one I love.

    Fresh out of the box, the lights didn't work at one end.
    The attached image shows the fault I found upon removing the body to investigate. This brought my love to tears. But I'm not complaining, lord no. I'm beyond grateful that you produce anything for the N Gauge market, even if it is substandard.

    Merry Christmas!
    Last edited by RailGooner; 28 December 2019, 16:20. Reason: Dr Al told me off for my original text